Handling Login Issues

This article explains who to contact if you are experiencing trouble logging in to the LMS.


Account Owners

If you are the Account Owner and cannot log into your account, please create a new ticket at Intellum Support. We will respond as quickly as possible.

Unrestricted Administrators

Your best resource is to contact your Account Owner if you are having trouble with your username and/or password.

Restricted Administrators

The Unrestricted Administrator who is responsible for managing your LMS settings should be able to provide you with username and password information.


Contact the Unrestricted or Restricted Administrator who manages your LMS settings.



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